1. General Terms

• By shopping with us, you agree to our terms and conditions.
• All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

2. Order Placement

• Orders can be placed via our website, social media platforms, or in-store.
• Ensure the accuracy of your contact details and shipping information when placing an order.

3. Payments

• We accept payments cash on delivery (COD), and.
• Payments must be completed before dispatch for online orders. COD is available for all cities.

4. Delivery Policy

• We deliver nationwide across Pakistan through reputable courier services.
• Delivery charges vary based on location and will be communicated at checkout.
• Standard delivery time is 3–7 working days. Delays may occur during peak seasons or due to unforeseen circumstances.

5. Returns and Exchanges

• Returns and exchanges are accepted within 7 days of delivery if the product is defective or incorrect.
• Items must be unused, with tags intact, and in original packaging.
• Customized or sale items are not eligible for returns or exchanges.
• Customers are responsible for return shipping costs unless the fault lies with us.

6. Cancellation Policy

• Orders can be canceled within 24 hours of placement. After this period, cancellations may not be accommodated.

7. Privacy Policy

• Your personal information is collected for order processing and is not shared with third parties, except for delivery purposes.
• We take measures to secure your data; however, we cannot guarantee complete security due to online risks.

8. Intellectual Property

• All designs, images, and content on our platforms are the property of [Mahmood Alam Clothing] and cannot be used without permission.

9. Customer Support

• For inquiries, reach out to us via WhatsApp, email.

10. Amendments

• We reserve the right to update these terms and policies at any time without prior notice. Changes will be posted on our official platforms